Dare to be Different.
We believe in being honest, transparent with everything we do.
We believe in our product and the value it will bring to you.
This is why we offer a guarantee of satisfaction. If you are not pleased with the product or if you change your mind after your purchase, no worries! We offer 100% refund within two weeks of you receiving your order.
If you want to return your product you can email us at:
- Your email should contain your reason for returning the product, your full name, address and date of purchase.
Eriksdahl 19D, 65410 Vaasa.
In case of return of a RareBastards product, the membership will unfortunately be terminated (or held with a charge of 30€).
We are happy to help if you want to return a product!
Here’s some more detailed information:
If the product is returned and shipped from outside Finland, mark the package with “RETURNED GOODS” to possibly avoid customs charges.
We do not have responsibility for possible customs charges if the product is shipped outside Finland/returned from outside Finland.
You are responsible for the condition of the product if it is to be returned. We therefore recommend you to ship the product well packaged and in good condition.
If you decide to return your product (with shipping) send us your tracking number if it is possible.
You will not be refunded for destroyed, torn or used products.
If nothing else is agreed upon, the refund will be paid through the same system as the initial payment.
If nothing else is agreed upon, the charges for returning the product (in case of shipping) is your responsibility. If you return the product yourself (to our location) there are no charges.
We will refund delivery costs if the product we have sent you is incorrect or faulty.
All prices include Finnish VAT (24%).
Orders are sent via Finnish Post Office and PostNord. Shipping costs vary on shipping country and product type. Estimated delivery times are between 1 to 14 days depending on destination country. If you are ordering outside EU, please note that there may be possible customs charges, depending on destination country.
All personal information is handled according to Finnish law (Henkilötietolaki 22.4.1999/523). The information will only be used to enable us to fulfill our commitment towards you as a member, notify you of special offers within your personal area of interest, and for other marketing purposes. We will not let any third party use your personal information for marketing purposes. You have the right to know what personal information we have registered in your name. If the information is incorrect, incomplete, or irrelevant you have the right to insist the information to be corrected or erased. You can terminate your membership at any time.
All products ordered remain our property until we have received full payment for them.
If you have questions, please do not hesitate to shoot us an email!